At MSF we make sure we protect the information you give us. References to “MSF”/“we”/“us”/”our” are to Médecins Sans Frontières / Artsen zonder Grenzen, Plantage Middenlaan 14, 1018 DD Amsterdam The Netherlands.
This privacy notice is written in accordance with relevant data protection legislation including the General Data Protection Regulation.
This privacy notice sets out how MSF collects, uses and stores personal data via our international website (“Website”) www.msf.org. This Policy does not cover MSF’s presence on social media platforms such as, including but not limited to: Instagram, Youtube, Facebook, Linkedin, Twitter, Tumblr, Pinterest, Flickr, and on publishing platforms such as, including but not limited to: Issuu, Scribd, Medium on which we have established our own presence. In the context of those platforms, we are merely another user and the privacy policies as well as the terms and conditions of those platforms are applicable.
If you’ve any questions please contact: email@example.com
We collect information:
We may automatically collect the following information with regard to each of your visits to the Website:
Like most websites, our Website places “cookies” – a small text file – in the browser of your computer. Cookies help us to make the site work as you expect it to and collect information about how you use our website and analyse the website’s traffic.
Like most websites, our Website places “cookies” – a small text file – in the browser of your computer. Cookies help us to make the site work as you expect it to and collect information about how you use our website and analyse the website’s traffic. However, we do not store any information that identifies you personally. We just save a unique session identifier which then helps us find your user profile and associated preferences, to facilitate your next visit.
Cookies can be either “persistent” or “session” based. Our Website uses both types of cookies.
Persistent cookies are stored on your computer, contain an expiration date (by default the cookies expire after 23 days), and may be used to track your browsing behaviour upon return to the issuing website or component. You can remove persistent cookies by following directions provided in your internet browser’s “Help” menu.
What cookies do we use?
Strictly Necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
As a general rule, your personal data will not be used for any other purpose than those for which they were voluntarily provided to us. Your personal data are shared or transferred to third parties if such sharing or transfer is authorised by you or required to achieve the purposes for which you have provided them to us. It means that we may share your personal data with service providers, who help assist us in fulfilling our purposes. Personal data may also be shared with third parties when required by law or by a court order.
Your information may also be used for technical purposes, including:
Your information is only accessible by trained staff. We regularly review who has access to your information. As a general rule, your personal data will only be accessible insofar as it is necessary to fulfill the purpose for which it was collected. For instance, the data you provide for donations will be accessible to our donations department, our fundraising and marketing team and to service providers, if any, for the purpose of processing your donation. We do comprehensive checks on any contractors before we work with them. We always put a contract in place that sets out how they manage the personal data they collect or have access to.
Disclosure of information
We will never share your Personal Information with any other company or third party without your consent, except in the following circumstances (each as permitted by applicable law, in particular, with regard to a transfer out of the EEA, as applicable):
We operate globally and may have a need to transfer certain Personal Information to countries outside the EEA which do not provide an adequate level as required under EU data protection law. We use Standard Contractual Clauses to ensure that your Personal Information is adequately protected and your privacy respected in the case of such a transfer.
We keep your information for as long as it’s necessary in connection with the purposes defined above in “How do we use your information?”.
If you request to receive no further contact from us, we'll keep only the basic information about you on our suppression list in order to avoid sending you unwanted materials in the future, for the duration allowed by the application legislation.
Organisations need a lawful basis to collect and use personal data under data protection law. The law allows for six ways to process personal data (and additional ways for sensitive personal data). Three of these are relevant to the types of processing that MSF carries out:
Our legitimate interests may include:
If you'd like to change our use of your personal data in this manner, please get in touch with us using the details above.
Contact us at firstname.lastname@example.org if you'd like to change or update your personal information.
You have a number of rights under data protection legislation:
We change this Privacy Notice when we need to. If we make any significant changes in the way we treat your personal information we’ll make this clear on our websites or by contacting you directly.
Last updated on 26 July 2023.
Any all rights on this document belong to MSF. Any reproduction, without written consent, is strictly forbidden.
Médecins Sans Frontières / Artsen zonder Grenzen
Plantage Middenlaan 14 - 1018 DD
30 N Gould St Suite R
Sheridan, Wyoming 82801
Server based in Frankfurt, Germany